Privacy Policy
By visiting the new.conte.am website (hereinafter "the Website") and making purchases, you automatically consent to the collection, processing, and use of your personal data. Hereby, you can familiarize yourself with the CONTE Privacy Policy. By "Personal Data," we mean any information relating to you that allows or may allow, directly or indirectly, your identification, such as: name/surname, address, or email address (hereinafter "Data"). In the context of this Privacy Policy, the pronouns "we," "us," and "our" refer to CONTE ELEGANT LLC (for more detailed information about CONTE ELEGANT LLC, you can visit new.conte.am), and the pronouns "You," "your," and "yours" refer to any person who visits the Website, Stores, or calls Us.
1. Collection of Personal Data
Contact Data: such as your name/surname, address, phone number, email address, passport details if necessary, etc.
Purchase Information: items purchased, amount paid, payment methods, etc., excluding bank card details.
Preference Information: such as the products that interest you most or those most frequently studied/purchased by you.
Registration Data of your account (Personal Page) on the Website: which may include contact data, information about purchases and preferences, as well as your personal page password, items in the cart or saved for future purchase, list of viewed products, gift card data, and other information regarding your account.
Video recordings and photos: taken when visiting us or when uploading your photo to the website.
2. Use of Personal Data
The primary purpose of collecting Data for us is to provide you with safe, convenient, efficient, and personalized services. The purposes of using personal data are as follows:
To provide services: to regulate your payments and orders process, monitor the proper functioning of the personal page, and provide you with products that we believe you will like.
To contact you: when placing an order, calling us, sending us an inquiry/application, or leaving a comment on our page.
Personalization of Website history: highlighting preferred and frequently viewed products, individualizing the services provided to you, monitoring your activities on the Website.
Analytical processes: understanding how you use the website, how you make purchases, seeing what devices you used to visit the website, and improving the efficiency of all these processes as needed.
To maintain security and legality: to protect our customers, you, or third parties from illegal actions, protect our rights, and maintain the safety of our, customers', and employees' property.
Inaccessibility of individual discounts provided to customers by third parties.
3. Sharing of Personal Data
The personal information you provide is shared with third parties only in the following cases:
To process orders and carry out the delivery process: We share your personal data (name, address, phone number) only with those persons who must carry out the delivery of your order.
To carry out the payment process: We share your payment method data (debit/credit card numbers) with the bank or financial organization we cooperate with.
To allow you to access your Personal Page and share information online: You can log in to your personal page and share information through social networks (Facebook, Google, Instagram). When using this feature, you provide certain information to the website of the network where you share that information.
When required by law: We may share your personal data or any part thereof with law enforcement representatives in accordance with the RA Law "On Protection of Personal Data."
At your request or with your permission.
4. Security
We do our best to ensure and strengthen the security of your personal data provided on the website. Unfortunately, the transmission of personal data over the internet is not fully secure. We will do everything possible to protect your personal data, but we cannot guarantee the perfect security of your personal data. To make your personal data more protected, please take the following steps:
Visit your personal page as often as possible and inform us if you notice anything strange.
Install up-to-date versions of anti-virus software on your computer or the device you use to access the website.
Use complex passwords (containing at least 7 characters/letters); do not use the same password for different websites.
Do not provide your password to other persons.
Set a password on the computer or device you use to access the website.
Log out of the website after finishing your actions, especially if you logged in from a public device.
5. Your Rights According to GDPR (General Data Protection Regulation)
The Company undertakes to maintain all provisions set regarding Personal Data Privacy. According to the general privacy provisions, being in the territory of the EU (European Union), the customer, in turn, is entitled to:
Access, edit, and delete: The ability to access, edit, and delete personal data. To make changes, you can contact us or do them yourself by logging into the Personal Account.
Removal of data: You are entitled to remove any false or incomplete data collected in your Personal Account.
Object to the use of personal data: This point has legal force in specific situations, based on which you can object to our collection of your personal data or its use during direct or indirect marketing campaigns.
Cancel consent: Please note that in case of cancellation of consent, you will be deprived of a number of services provided by us.
6. Policy Changes
We are entitled, as permitted by law, to make changes to this page and the above-mentioned points. We will inform you about this by posting the updated version of the policy on the website.
Information:
Company Name: "CONTE ELEGANT" LLC
Business Address: Yerevan (Ajapnyak dist.), Abelyan St., Building 6/9
Tel: +374-10-350161, +374-60-370210